We started our relationship with UIT in 2020 and since then, I can only say compliments, express my thankfulness for their support and recommend them. UIT cares about us and their commitment exceeds our expectations: the team is composed by great professionals, very nice people and we are pleased with their high quality of service.

Co-operation with UIT was always AAA. From start to finish and after supoort. Great team, great support and good people.

We need to send AIFM Report to CSSF. With the new RGenAIFM tools developed by UIT Team we are able to easy generate the XML file based on the Excel templates. With the support of UIT Team, we also understand the process and with their expertise (process, regulation rules, ...) we can together solve the errors encountered in our initial generation. The UIT Team is very flexible and responsive. Thanks

Bank of China Luxembourg has been using UIT tools and services (SOFiE Toolbox with light maintenance contract) for 2 years and it has been a significant improvement for the regulatory reporting team in comparison to using only SOFiE. The report sending process has been completely facilitated as it is just a matter of dropping the files in a folder, while improving robustness and auditability. You get a clear view of which reports were sent and when, email alerts/summary are configurable, and the regulator feedback is handled efficiently. The support is also outstanding: during those two years, I was always able to immediately get a very skilled person on the phone. The tools almost never fail, so we used the support primarily to get really pertinent information on regulatory requirements in general. UIT is very well connected with the regulators and all stakeholders, which allows Alexandre and his team to be very helpful and thorough when analysing reporting requirements. UIT is very customer-focused and data confidentiality-conscious. UIT also helps in the Luxtrust renewal process. I therefore firmly recommend UIT to any Luxembourg financial actor to handle the secure exchange of information with the regulators.

Une très bonne surprise de trouver un partenaire aussi flexible que réactif. Intervenants de qualité, travail rapide est bien effectué. Je recommande UIT sans la moindre hésitation.

The team is very nice and they respond quickly to any queries. I find working with a smaller company more personable and it is good to see the same people (in big companies you always end up talking to someone else). Julia has always been responsive to my questions and Slimane did several remote interventions and he has been knowledgeable and very quick in completing it without much interrupting my work day. Last year he also helped me restore my password so I didn't have to repurchase a new Luxtrust certificate (such a relief!). The template is very easy to use and in comparison to the Funsquare platform that I used in the past I personally find the U IT files more user friendly and better in facilitating the reporting process. To the whole team, even those who do not interact with clients, keep up a good work!

Good availability and responsiveness of the support - commercial monitoring. The relationship is not limited to the conclusion of the contract and installation as one can unfortunately meet with other suppliers.

Mr Alexandre Thilmany and UIT have provided us with exceptionally professional service. They were able to go the extra mile to provide us with a service were they managed our relationship with a third party service provider in order to have a seamless experience in our reporting to the Central Bank of Luxembourg.

We were very happy with the SOFIE upgrade procedure UIT supported us. In addition the STB tools solution, installed by UIT, works very good and stable. We can strongly recommend working with UIT.

Alexandre and his team are extremely knowledgeable from a technical poimt of view. They provide top class and prompt customer service, and provide a great level of comfort over the transmission of our submissions to the CSSF / BCL.

Very professional team, UIT provides a quick and very good service. Our Financial and reporting team gain a lot of time with this tools.

UIT provides a quick and very good service

UIT is a very professional service provider for regulatory reporting matters. The UIT tool box is complementary for both IT and business users. UIT employees are skilled and honest. I can fully recommend this company.

In total service was great, Support was good, but the Person that had to present the program was not fluent in english which was difficult and also a well-groomed apprarance would have been pleasant which was unfirtunately not the case.

We used this service for one of our clients and feel now comfortable to meet the BCL requirements to a competitive price. Qualified support during the process of implementation was much appreciated.

The UIT products and services meet our needs and requirements. Thanks again!

Good services, easy to understand,

Cela fait deux années que nous possédons les produits BCL et nous en sommes satisfaits totalement. Nous n'avons eu recours au service technique que deux fois et en plus ce n'était pas du tout un problème technique, il s'agissait simplement d'une mauvaise référence indiquée par l'utilisateur. Nous recommandons vivement la société UIT.

Great and very friendly service, quick assistance!

Une équipe toujours fiable. Une réponse rapide à chaque demande.

Rapide, efficace et de bons conseils ! Nous n'hésiterons pas à retravailler ensemble.

Thank you for the prompt and excellent service. No complain at all I can only recommend UIT for their efficiency, professionalism and amability.

Competent, Reactive, In Time, Flexible

Globally very satisfied. Fast responsiveness to any issues we could have met and updates of the Banque centrale files

Service was very in line with presentation which we received. Program is easy to use and we have not had issues with it

U IT was very reactive to our requests and very helpful to explain to non-IT specialist

I am satisfied with the services provided by UIT up to now. The fees are reasonnable, I had to use the training session and it was efficient and the team is quick to respond on any demand and very flexible. I would recommand the company to anyone who would ask me for.

Rapide et efficace, rien a redire.

U IT has proven many times in the past to be professional, dynamic and very swift with their responses!

Good tools and excellent services

Mr Thilmany always answers our questions quickly.

PERFECT WORK

Very helpful and thorough

excellent support for implementation of sofie and training for the application managers!

After services is splendid, training was splendid. Setting up the original program by ourselves, we did hit a speed bump and the follow up was not good, then U IT took the hand on it and terminated it.